What is Communication?

Communication can be defined as a process that includes a sender and a receiver. The sender is responsible for encoding a message or adding meaning to a piece of information that she/he wants to convey. After that, the sender uses a mean such as telephones, letters, e-mails, or face-to-face interactions as platforms through which the encoded message is communicated. This medium of communication delivers to message to the receiver, who is then responsible for decoding the message by interpreting the information and details that the sender has tried to communicate. While the message is being decoded by the receiver, the receiver’s perceptions and existing experiences and knowledge tend to influence the way the message is decoded and perceived. In order for effective communication to take place, the sender needs to design a clear message and use an apt medium so that the receiver conceives it immediately and smoothly. Throughout the communication process, ‘noises’ tend to occur. These noises can be a poor internet connection or network that breaks the voice of the sender while she/he is communicating over the phone. Likewise, the relationships shared by the sender and the receiver plays a massive role in shaping how the intended message will be perceived. To illustrate, an employee who dislikes another one will never really try to comprehend the message that the other person is trying to communicate.

Why is Effective Communication Important?

Communication can be defined as a process that includes a sender and a receiver. The sender is responsible for encoding a message or adding meaning to a piece of information that she/he wants to convey. After that, the sender uses a mean such as telephones, letters, e-mails, or face-to-face interactions as platforms through which the encoded message is communicated. This medium of communication delivers to message to the receiver, who is then responsible for decoding the message by interpreting the information and details that the sender has tried to communicate. While the message is being decoded by the receiver, the receiver’s perceptions and existing experiences and knowledge tend to influence the way the message is decoded and perceived. In order for effective communication to take place, the sender needs to design a clear message and use an apt medium so that the receiver conceives it immediately and smoothly. Throughout the communication process, ‘noises’ tend to occur. These noises can be a poor internet connection or network that breaks the voice of the sender while she/he is communicating over the phone. Likewise, the relationships shared by the sender and the receiver plays a massive role in shaping how the intended message will be perceived. To illustrate, an employee who dislikes another one will never really try to comprehend the message that the other person is trying to communicate.

What will you learn?

This online communications training course is meant for small business owners to attain helpful communication tactics that will help them interact with both internal and external stakeholders. This communication for small business owners training course will consist of several topics such as:

Know more about the course.

Course Delivery: The course will be delivered online on Skill Advantage’s LMS. There will be a mix of text and videos available.
Course Price: Rs. 4,000
Access Time: 2 Months
Certification: Receive an online PDF certificate offered by Skill Advantage and Accredited by Asian College of Teachers, Asia’s biggest teacher training organisation. Hard copy of certificates can be availed for an additional charge.

Course Outline – Communications for Small Business Owners Training Program Outline

Who is eligible for the course?

Academic Support

Individuals participating in the Skill Advantage’s online skills and training courses will be entitled to receiving thorough and persistent support from Skill Advantage’s highly qualified academic tutors. From answering questions regarding the use of the e-learning platforms to clarifying doubts regarding certain topics, our friendly tutors will always be available to assist and further facilitate your learning experience.

Contact Details

Upgrade your Course

You can opt for a more thorough and effective learning experience by opting for additional Small Business Management Training courses. You can create a bundle by choosing extra the following additional courses:

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