What is Knowledge Management?

Knowledge management refers to the process of creating, harnessing, and managing knowledge in a corporate setting. It also includes optimally utilising the knowledge one possesses to achieve predetermined organisational objectives. This systematic management process provides direction to the employees in a company, creates a clear plan and encourages innovation, that benefits the organisation as a whole.

What will you learn?

This course will consist of techniques and methodologies related to knowledge management. Courseware learners will:

  • Know the difference between explicit and tacit knowledge
  • Identify various knowledge management theoretical models
  • Know the importance of an efficient knowledge management program and its benefits.
  • Be able to deploy a new knowledge management system in an organisation
  • Identify the elements for implementing a knowledge management framework within an organization

Knowledge management is a crucial component of organizational growth and sustainability and therefore this course has various benefits in a workplace.

Know more about the course.

Course Delivery: The course will be delivered online on Skill Advantage’s LMS. There will be a mix of text and videos available.
Course Price: Rs. 4,000
Access Time: 2 Months
Certification: Receive an online PDF certificate offered by Skill Advantage and Accredited by Asian College of Teachers, Asia’s biggest teacher training organisation. Hard copy of certificates can be availed for an additional charge.

Course Outline –Knowledge Management

  • Session One: Course Overview
  • Session Two: Definitions
    • What is Knowledge?
    • Communicating Explicit and Tacit Knowledge
    • What is Knowledge Management?
    • History of Knowledge Management
  • Session Three: The Business Case for Knowledge Management
    • Reducing Costs and Growing Sales with Knowledge Management
    • Personal Work Performance and Bottom Line Benefits
    • Business Case Basics
    • Sample Knowledge Management Business Case
  • Session Four:The Knowledge Management Mix
    • People
    • Recognition within the Knowledge Management Mix
    • Technology
    • Process
  • Session Five: The Knowledge Management Framework
    • Introduction
    • Needs Analysis
    • Resource Identification
    • Process Analysis, Identification, and Construction
    • Accumulating, Sharing, and Storing Knowledge
  • Session Six: IT and D’s Conundrum
  • Session Seven: Knowledge Management Models
    • The KM Process Framework (Bukowitz and Williams)
    • Knowledge Management Matrix (Gamble and Blackwell)
    • Process Model (Botha)
    • Knowledge Spiral Model (Nonaka and Takeuchi)
  • Session Eight: The Knowledge Management Toolkit
    • Cross-Functional Teams
    • Mentoring
    • Organizational Culture
    • IT Solutions
    • Which Technologies Would Be Best?
  • Session Nine: Implementing Knowledge Management Initiatives
    • Building Knowledge Networks
    • Creating a Knowledge Management Body of Knowledge (KMBOK)
    • Creating a Chief Knowledge Officer (CKO) Position
    • Advertise for Your CKO
    • Creating a Post-Mortem Plan
    • Creating Measures
    • Start With a Pilot
    • Where Do I Put This?
    • Support Your Organization Through the Change
    • Recommended Reading List
    • Post-Course Assessment
    • Pre- and Post-Assessment Answer Keys
    • Personal Action Plan

Who is eligible for the course?

  • Managers
  • Employees
  • Aspiring managers
  • Leaders
  • Trainees

Academic Support

Individuals participating in the Skill Advantage’s online skills and training courses will be entitled to receiving thorough and persistent support from Skill Advantage’s highly qualified academic tutors. From answering questions regarding the use of the e-learning platforms to clarifying doubts regarding certain topics, our friendly tutors will always be available to assist and further facilitate your learning experience.

Contact Details

  • skilladvantagetraining@gmail.com
  • Mittal Commercia, Unit No. 412, C - Wing, Asan Para Road, Marol Naka, Andheri East - 400059, Mumbai, Maharashtra 400059
  • SAI PREMA’, 1st Floor, Christ Lane No.39 Krishnanagar, Hosur Rd, Industrial Area, Koramangala, Bengaluru, Karnataka 560029

Upgrade your Course

You can opt for a more thorough and effective learning experience by opting for additional Human Resources Management Training courses. You can create a bundle by choosing extra the following additional courses:

Strategic Planning

Purchasing and Procurement Basics

Business Ethics for Office

Workplace Harassment

Diversity Training

Developing a High Reliability Organisation

Encouraging Sustainability and Social Responsibility

Process Improvements

Planning for Workplace Safety

Prices

  • The entire Workplace Essentials Training Course Bundle: Rs. 30,000
  • 1 Course: Rs. 4,000
  • Bundle with 2 Courses: Rs. 6,999
  • Bundle with 3 Courses: Rs. 10,999
  • Bundle with 4 Courses: Rs. 14,999
  • Bundle with 5 Courses: Rs. 18,999
  • Bundle with 6 Courses: Rs. 21,999
  • Bundle with 7 Courses: Rs. 23,499
  • Bundle with 8 Courses: Rs. 25,999
  • Bundle with 9 Courses: Rs. 27,999
  • Bundle with 10 Courses: Rs. 29,999

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