What are Business Etiquettes?

Business etiquettes can be referred to as a set of standards for behaviour in which individuals treat everyone respectfully, and showcase positive and good manners in all forms of interactions. Business etiquettes are a key element of professional organisations, and companies with a strong culture of respect and equality firmly believes in the important of following certain business etiquettes principles. Proper etiquettes can help set a tone for clients that the business has a productive and successful environment, and also helps accelerate the company’s reputations amongst external stakeholders.

Why are Proper Business Etiquettes Important?

Proper business etiquettes must be an element in every organisation’s culture, and it possesses the following benefits:

  • Proper etiquettes and courteous behaviour with clients and between employees paves the way for positive, and strong relationships as the clients can obtain a sense of credibility and reliability from the company. This can be profitable in the long run, and also act as a unique selling point for the organisation.
  • Good manners and respectful behaviour creates a positive workplace ambience, which in turn makes the employees feel comfortable, and encourages them to be more productive as no negative behaviour and conflicts are promoted in the organisation.
  • Considerable amounts of business etiquettes and considerate behaviour allows employees to explain their messages and communicate clearly. There is not scope for communication noise because of the respect that prevails between the staff. This, ultimately helps prevent misinterpretations and conflicts.

This online skills enhancement course will explore the various business etiquettes and how to adopt them in order to help foster a positive workplace ambience.

What will you learn?

This online, business etiquettes training course will help individuals learn about basic business etiquette principles, and how to apply them in building positive relationships and respectful work cultures. This online skills training course on business etiquettes will delve into the following topics:

  • Networking
  • Introductions and remembering names.
  • How to dress for success?
  • Confident communications.
  • How to make great first impressions?
  • Etiquettes at a meal.
  • The skill of making small talk.
  • Business card etiquettes.

Know more about the course.

Course Delivery: The course will be delivered online on Skill Advantage’s LMS. There will be a mix of text and videos available.
Course Price: Rs. 4,000
Access Time: 2 Months
Certification: Receive an online PDF certificate offered by Skill Advantage and Accredited by Asian College of Teachers, Asia’s biggest teacher training organisation. Hard copy of certificates can be availed for an additional charge.

Course Outline – Business Etiquettes Training Program Outline

  • Session One: Course Overview
  • Session Two: Business Etiquette Basics
  • Session Three: Test Your Business Etiquette
  • Session Four: The Handshake
  • Session Five: Business Card Etiquette
  • Session Six: The Skill of Making Small Talk
  • Session Seven: Do You Remember Names?
  • Session Eight: Making That Great First Impression
  • Session Nine: Dress for Success
    • Dressing the Part
    • Maintaining Your Positive Impression
    • What’s Your Code?
  • Session Ten: Business Dining
    • Seven Hot Tips
    • Demonstration
    • Other Rules
  • Session Eleven: E-Mail and Telephone Etiquette
    • The Power of the Written Word
    • Note Writing Practice
    • Recommended Reading List
    • Post-Course Assessment
    • Pre- and Post-Assessment Answer Keys
    • Personal Action Plan

Who is eligible for the course?

  • Managers in any field
  • Administrators
  • Administrative Assistants
  • Employees in any field
  • Recent Graduates
  • Supervisors and Leaders
  • Company Executives
  • Team Leaders

Academic Support

Individuals participating in the Skill Advantage’s online skills and training courses will be entitled to receiving thorough and persistent support from Skill Advantage’s highly qualified academic tutors. From answering questions regarding the use of the e-learning platforms to clarifying doubts regarding certain topics, our friendly tutors will always be available to assist and further facilitate your learning experience.

Contact Details

  • skilladvantagetraining@gmail.com
  • Mittal Commercia, Unit No. 412, C - Wing, Asan Para Road, Marol Naka, Andheri East - 400059, Mumbai, Maharashtra 400059
  • SAI PREMA’, 1st Floor, Christ Lane No.39 Krishnanagar, Hosur Rd, Industrial Area, Koramangala, Bengaluru, Karnataka 560029

Upgrade your Course

You can opt for a more thorough and effective learning experience by opting for additional online Career Development and Training courses. You can create a bundle by choosing extra the following additional courses:

Prices

  • The entire Career Development and Training Course Bundle: Rs. 30,000
  • 1 Course: Rs. 4,000
  • Bundle with 2 Courses: Rs. 6,999
  • Bundle with 3 Courses: Rs. 10,999
  • Bundle with 4 Courses: Rs. 14,999
  • Bundle with 5 Courses: Rs. 18,999
  • Bundle with 6 Courses: Rs. 21,999
  • Bundle with 7 Courses: Rs. 23,499
  • Bundle with 8 Courses: Rs. 25,999
  • Bundle with 9 Courses: Rs. 27,999
  • Bundle with 10 Courses: Rs. 29,999

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