What is the Importance of Problem Solving and Decision Making?

Nearly every organisation faces some sort of crisis at some point. Solving these problems is the real challenge. The problems can be of any nature, and in order to solve them, managers and supervisors need to be active and patient. If not solved properly, these problems can later turn into bigger issues that can magnify the crisis and hinder the organisation's progress. The problems could be in the form of conflict between employees, misunderstandings, lack of motivation, issues with stakeholders such as suppliers, and many others. On the other hand, decision making is about developing a solid conclusion that will meet the company's objectives and keep everyone satisfied at the same time. The decision making process has to be both relevant and quick. A time consuming decision making process can delay activities and hamper the overall productivity. As a whole, managers need to be smart problem solvers and intense decision makers who can thrive even under pressure.

What will you learn?

This online problem solving and decision making training course intends to convey the important proficiencies required by managers and supervisors to solve problems and take effective decisions. This training course will include numerous important topics such as:

  • Thinking creatively.
  • Being a contributing member of a problem solving team.
  • Selecting the best approach for decision making.
  • Following up on decisions.
  • Avoiding common decision making mistakes.

Course Outline - Problem Solving and Decision Making Training Program Outline

  • Session One: Course Overview
  • Session Two: Definitions
    • Problem Identification
    • Eight Essentials to Defining a Problem
    • Problem Solving in Action
  • Session Three: Making Decisions
    • What it Means
    • Types of Decisions
    • Facts vs. Information
    • Decision-Making Traps
  • Session Four: Getting Real
  • Session Five: The Problem Solving Model
    • Model Overview
    • Real Problems
    • Phase One
    • Phase Two
    • Phase Three
  • Session Six: Case Study
  • Session Seven: The Problem Solving Toolkit
    • The Basic Tools
    • The Fishbone
    • Degrees of Support
    • Creative Thinking Methods
    • Brainstorming and Brainwriting
    • More Methods
  • Session Eight: Aspirinia
    • Decision Information
    • Individual Action Steps
  • Session Nine: Swotting Up
    • SWOT Analysis
    • Individual Analysis
  • Session Ten: Making Good Group Decisions
    • Working Toward the Decision
    • Avoiding Fatal Mistakes
  • Session Eleven: Analyzing and Selecting Solutions
    • Selecting Criteria
    • Creating a Cost-Benefit Analysis
  • Session Twelve: Planning and Organizing
    • Introduction
    • Follow-Up Analysis
    • Evaluate
    • Adapt, Close, and Celebrate

Who is eligible for the course?

  • Managers
  • Supervisors
  • Human Resources Managers

Contact Details

  • skilladvantagetraining@gmail.com
  • Mittal Commercia, Unit No. 412, C - Wing, Asan Para Road, Marol Naka, Andheri East - 400059, Mumbai, Maharashtra 400059
  • SAI PREMA’, 1st Floor, Christ Lane No.39 Krishnanagar, Hosur Rd, Industrial Area, Koramangala, Bengaluru, Karnataka 560029

Upgrade your Course

You can opt for a more thorough and effective learning experience by opting for additional Human Resources Management Training courses. You can create a bundle by choosing extra the following additional courses:

Bundle Prices

  • The entire Human Resources Training Course Bundle: Rs. 30,000
  • 1 Course: Rs. 4,000
  • Bundle with 2 Courses: Rs. 6,999
  • Bundle with 3 Courses: Rs. 10,999
  • Bundle with 4 Courses: Rs. 14,999
  • Bundle with 5 Courses: Rs. 18,999
  • Bundle with 6 Courses: Rs. 21,999
  • Bundle with 7 Courses: Rs. 23,499
  • Bundle with 8 Courses: Rs. 25,999
  • Bundle with 9 Courses: Rs. 27,999
  • Bundle with 10 Courses: Rs. 29,999

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