What are Sales Objections?

In several circumstances, when a sales representative is attempting to sell a product, the consumers or clients might still be quite hesitant or reluctant to make the purchase decision. This is known as sales objection, and can often prevent a consumer from buying the final product. However, it is the role of the sales representative to directly respond to their objections, and convert them into sales. The objections could arise due to several factors. It could possibly be a consequence of the product's price. The sales representative can then try to break down their costs to the clients, and provide a justification for the price that is being charged. This will reflect honesty and credibility, and also indicate that the high price could be a result of the product's high quality. Moreover, another form of objection could be a fear for change. This is when the clients are unsure if they would want to replace their current products with the new ones, as they are too used to the current one. In such a situation, the sales professional can emphases on how the industry has changed over the years, and persistently highlight upon the benefits of change as it will help the client cope up with the societal advancements. These objections could take several forms, thus making it imperative for a sales person to be nearly aware of all the prospective objections, and how to counter them in their favour.

What will you learn?

This online overcoming sales objections training course will enable sales professionals to smoothly deal with the sales objections from the clients, and secure a final sale in the company's favour. This will also help expand their promotional scopes, and permit them to enjoy more commissions from a successful display of sales activities. This overcoming sales objections training course will comprise of several topics such as:

  • Identifying the steps needed to build credibility.
  • Recognizing the most frequently encountered objections, and how to manage them.
  • Using proven facts and information that can get the sales back on track.
  • Learning how to recognize, when a prospect is ready to make a purchase decision.

Know more about the course.

Course Delivery: The course will be delivered online on Skill Advantage’s LMS. There will be a mix of text and videos available.
Course Price: Rs. 4,000
Access Time: 2 Months
Certification: Receive an online PDF certificate offered by Skill Advantage and Accredited by Asian College of Teachers, Asia’s biggest teacher training organisation. Hard copy of certificates can be availed for an additional charge.

Course Outline - Overcoming Sales Objections Training Program Outline

  • Session One: Course Overview
  • Session Two: Building Credibility
  • Session Three: Your Competition
  • Session Four: Critical Communication Skills
    • Active Listening
    • Powerful Questions
  • Session Five: Observation Skills
  • Session Six: Handling Customer Complaints
  • Session Seven: Overcoming Objections
    • What are Objections?
    • Attitude Check!
    • Pre-Assignment Review
  • Session Eight: Handling Objections
    • Universal Strategies
    • Specific Strategies
  • Session Nine: Pricing Issues
  • Session Ten: How Can Teamwork Help Me?
  • Session Eleven: Buying Signals
  • Session Twelve: Closing the Sale
    • Closing Techniques
    • Top Fifteen Activities That Make You Successful at Closing the Sale
    • Sell it to Me
    • Recommended Reading List
    • Post-Test
    • Pre- and Post-Assessment Answer Keys
    • Personal Action Plan

Who is eligible for the course?

  • Sales Professionals
  • Sales Supervisors
  • Sales Representatives
  • Those in the Sales Department

Academic Support

Individuals participating in the Skill Advantage’s online skills and training courses will be entitled to receiving thorough and persistent support from Skill Advantage’s highly qualified academic tutors. From answering questions regarding the use of the e-learning platforms to clarifying doubts regarding certain topics, our friendly tutors will always be available to assist and further facilitate your learning experience.

Contact Details

  • skilladvantagetraining@gmail.com
  • Mittal Commercia, Unit No. 412, C - Wing, Asan Para Road, Marol Naka, Andheri East - 400059, Mumbai, Maharashtra 400059
  • SAI PREMA’, 1st Floor, Christ Lane No.39 Krishnanagar, Hosur Rd, Industrial Area, Koramangala, Bengaluru, Karnataka 560029

Upgrade your Course

You can opt for a more thorough and effective learning experience by opting for additional Human Resources Management Training courses. You can create a bundle by choosing extra the following additional courses:

Prices

  • The entire Sales and Marketing Training Course Bundle: Rs. 30,000
  • 1 Course: Rs. 4,000
  • Bundle with 2 Courses: Rs. 6,999
  • Bundle with 3 Courses: Rs. 10,999
  • Bundle with 4 Courses: Rs. 14,999
  • Bundle with 5 Courses: Rs. 18,999
  • Bundle with 6 Courses: Rs. 21,999
  • Bundle with 7 Courses: Rs. 23,499
  • Bundle with 8 Courses: Rs. 25,999
  • Bundle with 9 Courses: Rs. 27,999
  • Bundle with 10 Courses: Rs. 29,999

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